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Terms & Conditions

1.1 The company performs textile testing (or relevant) services for private,public and government bodies.
1.2 Without the written instruction received to the company, the company will not entertain any instructions by any third party particularly on the scope of the services or the delivery of the reports/certificate on basis of findings.
But when client authorizes the company to deliver reports of findings to third party, implicitly follows from circumstances, trade custom, local/International valid practice.

2.1. The services provided by company and any data ,calculation, measurements or any other communications in any form describing the results of any work(Reports) are only for client’s use and benefit.
2.2. The company will provide its services with all possible resources and skills on following basis;

a) Mutual written agreement or
b) Relevant trade custom, local/International practice or
c) Sample submission form provided by company (Also available on link http:/srtexlab.com/sampleform or
d) Such methods (Alternate methods) which company consider reasonable on technical and operational on financial grounds.

2.3. The reports of findings express company’s relevant opinion implicitly basis on the samples received and nothing to do with the batch/lot it is drawn from.
2.4. If third party intervention is required, client agrees that the company sole responsibility is to be present at the time of third party’s intervention and to forward the results. The company is not responsible for the condition, calibration of apparatus, instruments and measuring devices used, the analysis methods applied the qualification, action or analysis results.

2.5. The thirds party report’s findings issued reflect the facts recorded at the time of its interventions or else according to the written instructions received limits. The company is not liable to any facts, circumstances which are outside from the scope of clause 5.
2.6. Client is liable to give permission to the company to disclose all information necessary for such performances which it delegates to the agent/sub-contractor.
2.7. The documents received from third party don’t extend or restrict the scope of the services or the company liabilities.
2.8. The company provides only services but it does not take client place/third party place and does not release them from their obligations. These services do not have to do with the internal dealing between client and third party.
2.9. All sample retention time is max.3 months or depend upon the nature of samples or returned to customer as per their discretion.

3.1. Sufficient information, instructions, documents need to perform the required tests/services.
3.2. All necessary steps (i.e. supply equipment, personnel necessary) to be taken by the client if data required to take to lab premises for performing required services.
3.4. Irrespective of company’s advice all steps are required for safety and security concerns by the client.
3.5. The company should inform priorly by client for any;

a) Hazards
b) Dangers
Associated with;

a) Samples
b) Testing

Involving;
a) Environmental pollution
b) Poisons

3.6. Reports may not be reproduced without company authorization.

4.1. Fees and payment must be as per company standard rates and applicable taxes shall payable by client.
4.2. Clients are advised to pay at least 60% payment in advance to start the test while report shall be issued after 100% payment .Company offers 30 days credit limit for corporate client.
4.3. Due to any dispute, counter claim which it may allege against the company, fees sums are not subjected to change.
4.4. If any additional services are required in the pre decided deal then the company will inform client and additional fees will pay by the client.
4.5. If the company unable to perform any of its services either on behalf of client failure issues or itself due to company’s control, the company shall nevertheless be entitled to payment of
4.5.1. The amount of all Non-refundable expenses incurred by the company.
4.5.2. Fees equal to the proportion of the services actually carried out.
4.6. The company can hire services of court for retrieving unpaid fees in which the attorney’s fees will be liable by the client.

5.1. The company is not a guarantor. Client seeking guarantee against loss or damage should obtain appropriate insurance.
5.2. Reports are issued on the basis of finding of samples provided by client. Neither the company nor any of its officers, employees liable to client for any incorrect results arising from unclear, erroneous, incomplete, misleading information provided to the company.
5.3. Due to any event outside of the company’s control (Directly/indirectly) the company is not liable for report delayed, partial/Non-performance of the services including failure by client to comply with any of its obligations.
5.4. The liability of the company for any loss, damage, or expense of any nature in form of claim shall not exceed 10 times a total aggregate paid in respect of the specific services or Rs. 10,000 which ever is lesser.
5.5. The company shall have no liability for any indirect or consequential losses.
5.6. To arise any claim, client must give written notice to the company within 30 days of discovery of the facts to justify the claim. The company shall discharge from all liability for all claims for loss, unless suit is brought within 6 months of report delivery.
5.7. Client shall guarantee, indemnify the company, its officers, employees, subcontractors against all Claims by any third party for loss, damage including all legal expenses and related costs arising related to the performance, partial performance and non-performance of any services.

6.1. The company may terminate/suspend its services due to failure by the client to comply with any of its obligations within 10 days after informed. i.e. suspension of payment due to bankruptcy, insolvency or cessation of business by client.
6.2. Samples received without sufficient information to proceed with testing and a party doesn’t give clear understanding regarding cost bearing for the requested test, will be hold for 30 days and then disposed off.

7.1. If any one of these clause are found to be illegal or unenforceable in any respect, the validity of the remaining provisions shall not in any way be unaffected or impaired.
7.2. During the course of providing the services and for a period of one year thereafter client shall not in directly or indirectly entice, encourage, or make any offer to company’s employees to leave their employment with the company.
7.3. Use of the company’s corporate name or registered marks for advertising purpose is not permitted without the company’s prior written authorization.
7.4. Uncertainty values shall be provided upon request.
7.5. A person who is not party to this agreement has no right under the contract act 1999 to enforce any of its terms.
7.6. Nothing in this agreement and no action taken by the parties under this agreement shall constitute a partnership, association, joint venture or other cooperative entity between the parties or constitute any party a partner, agent or legal representative of the other.

8.1. The parties agree to submit to the exclusive jurisdiction of the Pakistani courts to justify in respect of any dispute or claim arisen.

8.2. English is the communication medium. The terms and condition will be followed in English if any discrepancy arisen in translation case.